As organizations grow, so does the complexity of managing user access. If you’re using UKG to manage your workforce but still rely on manual processes to provision and deprovision user accounts in Active Directory (AD) or Entra ID, you may already be experiencing costly inefficiencies.
Here are five clear signs that it’s time to consider automating this critical workflow.
1. IT Tickets Are Piling Up from HR Request
If your IT team is constantly handling tickets for new hires, title changes, and terminations, that’s time lost on higher-priority tasks. Automating user provisioning allows HR teams to initiate these changes directly from UKG, no more ticketing backlog.
2. New Hires Don’t Have Access on Day One
Delayed account creation can impact productivity, onboarding experience, and security. With automation, user accounts are created instantly after the employee is entered into UKG, complete with correct group memberships, job title, and department info.
3. Terminated Employees Still Have Active Accounts
This is more than an inconvenience — it’s a security risk. If access isn’t disabled the moment someone leaves, you’re exposed. Automated deprovisioning ensures former employees lose access immediately after termination is processed in UKG.
4. HR and IT Are Working in Silos
Disconnected systems often lead to communication errors. Automating the sync between UKG and AD creates a seamless bridge between HR and IT, reducing back-and-forth and eliminating costly mistakes.
5. You’ve Outgrown Manual Processes
If your company has scaled beyond 150 employees, manual user management becomes unsustainable. Automating provisioning and deprovisioning saves hours of work and ensures consistency, especially across distributed teams.
Why Connect to AD?
Connect to AD was built exclusively for UKG by former UKG professionals who faced these exact challenges. With over 300 clients and a 95% retention rate, Connect to AD automates the full user lifecycle — from onboarding and provisioning, to deprovisioning and job attribute updates.
Unlike UKG, Connect to AD offers advanced features that go beyond basic integrations:
- We support both on-prem Active Directory and Entra ID
- We Sync with UKG onboarding
- We enable custom field mappings and transformations
- We support user account provisioning conflicts,
- We offer real-time manager sync,
- We support container and group mappings,
- We send customizable notifications
Connect to AD is the only product designed to work exclusively with UKG. We are a UKG partner, and we’re backed by the UKG team to ensure smooth integrations.
Conclusion
If any of these signs sound familiar, it’s time to modernize your user provisioning process. Automating UKG-to-AD sync improves efficiency, security, and the employee experience, while freeing up your IT team to focus on more strategic work.
With Connect to AD, you get full automation across onboarding, offboarding, job updates, and group management, directly from UKG to AD. We provide you with customizable features, real-time updates, and unmatched security compliance, all while being cost-effective.
